KEPRO is pleased to announce the appointment of Dr. Susan Norris as Vice President of Operations.

Dr. Norris will manage many of KEPRO's public partnership operations, including care coordination, utilization management, preadmission screening and resident review and clinical reviews. Dr. Norris will also provide operational leadership to achieve company-wide goals and objectives to enhance operational efficiency and improve KEPRO's solutions and services.

"We are very excited to welcome Susan to our operations team," said KEPRO President and CEO Joseph A. Dougher. "Susan's expertise in commercial and public sector health care operations, as well as, her in-depth knowledge on regulations and accreditation standards will be a great asset as we continue to grow."

Dr. Norris brings more than 16 years of experience in senior leadership and operational management for national health plans and managed care organizations. Dr. Norris has developed successful value-add initiatives to build stronger partnerships with health plans, employers, primary care physicians, and community providers, while improving clinical and quality outcomes and bottom-line profitability.

Most recently, Dr. Norris was the Chief Clinical Officer for InfoMC, Inc. and provided executive leadership implementing innovative care management models and designing solutions for chronic and complex Medicare and Medicaid programs. Prior to InfoMC, Inc., Dr. Norris' previous positions included Chief Executive Officer, Senior Vice President of Operations, President, and Chief Clinical Officer for managed behavioral health and integrated health care organizations.

Dr. Norris has extensive expertise in leading Health Plan and managed care programs and operations, including behavioral health, physical health, pharmacy benefit management, and Wellness and Employee Assistance Programs.

To learn more about the services and solutions KEPRO offers, visit www.kepro.com.