The Philadelphia Streets Department has launched PickupPHL, an app that will allow residents to track trash trucks and their pickup routes in real time.

During the COVID-19 pandemic, the department has been plagued with delays in pickup times that have required it to hire additional workers. The timing, however, is coincidental: Commissioner Carlton Williams told Technical.ly his department developed the app over two and a half years with additional support from the Office of Innovation and Technology.

PickupPHL is the latest addition to the Street Department’s StreetSmartPHL platform, a digital resource people can use to understand the status of city services without needing to call 311. In spring 2019, the department launched PavePHL, which allows users to track the status of paving operations.

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