As someone who is working in technology or data — or would like to work in technology or data — it should not be news to you that your biggest and most important clients will be teams outside your own technical organization. This line of work often involves building relationships with the “business folks.”

Although professional communication is considered a soft skill, it is an extremely important soft skill. (You might have heard of the stereotype that introverted people make the best tech or data experts, or read blogs that start with “How to improve …”) The resources below will help you become a better business partner by way of improved communication.

Harvard Business Review calls data science the art of persuasion. This art begins with building a strong relationship with your stakeholders, asking questions — wait, scratch that; asking creative questions — empathizing, building a model, and sharing those insights with the stakeholders.

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