Helplines to Help Philadelphians Navigate Technology and the Internet are Now Open

Late last month, Philly’s Digital Literacy Alliance (DLA) announced that it would be granting $90,000 to three organizations to create “digital navigator” positions.

The aim of the role is to help residents better access and use technology and the internet, from sharing info on low-cost internet options to advising on device setup, said the DLA, a 19-organization funding collective born out of the Mayor’s Fund for Philadelphia. And as of last week, those digital navigators will be available to help by phone and email.

The three organizations — Community Learning Center (CLC), which helps economically disadvantaged adults in Philadelphia develop their academic and employment skills; the ExCITe Center at Drexel University, which fosters technical expertise with creativity; and SEAMAAC, which supports immigrants, refugees, and other marginalized communities — were each chosen to receive $30,000.

READ FULL ARTICLE HERE