When the application to file for Pandemic Unemployment Assistance (PUA) opened in mid-April, it gave people who aren’t eligible for regular employment — like gig workers and self-employed people — the ability to receive aid from the state.

However, the new online filing system is not without glitches and, with an overload of calls to unemployment helplines, Pennsylvanians are left with little information. Julia Simon-Mishel, the supervising attorney of the unemployment compensation division at Philadelphia Legal Assistance has some tips on how to file for PUA.

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