We started the year and the decade with hope.

Most of the first month of this decade felt like taking a deep breath in and just waiting for the magnificent unknown tounfold in front of us. As we were aligning our local communities to our 2020 vision, making sure our goals and strategies were lined up to only provide the best resources and opportunities for our platform, the magnificent unknown slowly untangled itself into a dark and scary unknown. We told ourselves and each other to just wait the storm out.

On March 13, we said our last goodbye to the normal that we knew and welcomed the new normal with three significant market crashes in one week as COVID-19 spread in the U.S. This was the “magnificent unknown” that was waiting for us.

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