SEPTA Key — the fare card system of the Southeastern Pennsylvania Transportation Authority — is a story that goes as far back as 2007, but it’s still a work in progress.

Early adopters began tapping the RFID-equipped smart cards in 2016, but the user experience of reloading the cards has always been on the clunkier side, often leading users to get unnecessary extra cards.

On Friday, commuters’ prayers might have been answered with a heavy-handed redesign of the site. The beta version of the SEPTA Key website now includes a responsive design, an easier navigation and a revamped “Help & Information” section.

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