Retail TouchPoints Announces 2018 Store Operations Superstar Awards

11/18/18

HASBROUCK HEIGHTS, N.J., Nov. 16, 2018 (GLOBE NEWSWIRE) -- Retail TouchPoints, the industry’s go-to source for customer engagement strategies, today announced the winners of its seventh annual Store Operations Superstar Awards, recognizing 13 companies that have implemented the most innovative, successful store operations strategies. They run the gamut from Tier 1 department stores to smaller specialty retail businesses. This year the winners fall into seven categories:

  • Digital Transformation
  • Last Mile
  • Workforce Motivation
  • Mobile Strategies
  • Store Format Innovation
  • Operational Planning
  • Internal Operations

“Stores have become more than just a place to buy a product,” said Debbie Hauss, Editor-in-Chief of Retail TouchPoints. “To be successful in today’s digitally motivated marketplace, stores must offer unique and compelling experiences, giving shoppers a reason to look up from their mobile devices.”

The categories and corresponding winners are as follows:

DIGITAL TRANSFORMATION
GOLD: TechStyle Fashion Group
SILVER: Kroger

LAST MILE
GOLD: Boscov’s
SILVER: Princess Auto

WORKFORCE MOTIVATION
GOLD: Lamps Plus

MOBILE STRATEGIES
GOLD: Century 21 Stores

STORE FORMAT INNOVATION
GOLD: Sleep Number
SILVER: Nordstrom
BRONZE: Lids

OPERATIONAL PLANNING
GOLD: ABC Fine Wine & Spirits
SILVER: The RealReal
BRONZE: Browns Shoes

LOSS PREVENTION
GOLD: Asda

Click on the link for a complete version of the 2018 Store Operations Superstar Awards and background on each program.

About Retail TouchPoints

Retail TouchPoints is an online publishing network for retail executives, with content focused on optimizing the customer experience across all channels. The Retail TouchPoints network is comprised of three weekly e-newsletters, category-specific blogs, special reports, web seminars, exclusive benchmark research, and a content-rich web site featuring daily news updates and multi-media interviews at www.retailtouchpoints.com. The Retail TouchPoints team interacts with social media communities via Facebook, Twitter and LinkedIn.

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